Watch our on-demand webinar and find out how Toolstation has invested in technology to protect their customer data, work securely and take payments from anywhere.
What you’ll learn from our expert-led webinar:
• How to prepare your contact centre for hybrid work
• Learn from real-life success stories from industry-leaders
• How to secure your contact centre
• How to maintain compliance with remote workers
• Using AI and self-service to reduce risk
• Why escalation to topic specialists is even more crucial