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Managed IT

Transform IT management without compromising service reliability

With the pressures of day-to-day maintenance, software patches, security updates, endless password resets and end-user support, IT management can easily become a burden.

Coupled with a growing demand for digital services, increasing customer expectations and a competitive marketplace, the need for resilient, innovative IT is paramount.

Experience reduced incidents, increased productivity, and importantly, happier users

Today’s IT teams are bogged down feeling the effects of siloed data, poor service visibility and ineffective management tools. The result? Slow remediation times, and a reactive service dealing with issues - instead of delivering impact.

With Nasstar as your managed service provider, we take on the burden - empowering your teams to deliver more value with greater agility.


Managed services to keep you ahead of what’s next

Our expert team manage, operate, and optimise the day-to-day elements of your environment, acting as an extension of your business whenever you need us.

Using powerful automation tools, AI and machine learning your systems will be monitored and maintained around-the-clock, with any anomalies flagged and remediated before you are even aware they existed.

Realise both the operational and business-orientated benefits with Nasstar as your Managed Service partner.

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360-degree monitoring

KPI-driven dashboards track how services are performing against SLAs

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Machine learning and advanced analytics

Automated predictive alerting prevents downtime affecting users

 Intelligent integrated incident response tools

Intelligent integrated incident response tools

Increase resilience and futureproof

Scalable design to reflect your requirements

Scalable design to reflect your requirements

Predictable, manageable support costs

24/7 ITIL-aligned support

24/7 ITIL-aligned support

Always available, optimised, and secure

The best IT support for your business

We focus on flexibility and agility, to deliver exactly what you need from your IT environment.

Our end-to-end portfolio covers everything you need to maximise performance, increase resilience, and optimise your environment. This means you have expert support in everything you need to improve operational efficiency – from 24/7 incident management and disaster recovery to vulnerability scanning.

Making businesses more resilient, systems more effective and users more productive


Available, optimised and secure IT, always



Focus on what matters with the power of automation

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Why Nasstar?

  • We have helped our customers reduce their IT budgets by an average of 25%. We can help you too
  • A Global Service Centre with over 500 accredited technical engineers available to support you and your users, 24/7
  • The power of automation. We deliver thousands of scheduled IT checks and maintenance tasks per customer, per day
  • 24/7 Proactive Monitoring keeps your systems in optimum health and incidents to a minimum

As we work towards fulfilling our ambition of transforming Britain into a truly great cycling nation, we needed a partner with a resilient Managed IT service to support our operations. Nasstar’s Fully Managed IT service provides us with endless benefits, providing robust end-to-end management so we can invest in strategic projects, a large team of technical experts who not only know their stuff but are friendly and helpful too - plus round-the-clock support whenever we need them.

Cazz Ward
Head of IT and Digital at British Cycling

How can we help?