Delivering an AI customer experience

How can AI help you today?

Notanewsflash:AIisforeveryone.LeveragingAIcanmeanthedifferencebetweenahappycustomer,andachurningcustomer.

Whether it’s intelligent chatbots, predictive support, or personalised recommendations, AI is redefining how businesses connect with the people they serve - and it’s more accessible than you might think.

The key is setting up the right foundation now. With the right tools, you can start small and scale smart, without blowing your budget or overwhelming your team. As a Microsoft partner, we help businesses tap into AI tools like Microsoft Copilot, Azure AI, and Dynamics 365 Contact Center to transform customer journeys with automation, personalisation, and real-time data.

This is how we do it

At Nasstar we help you move from "We should do something with AI" to "We’re delivering better service because of it." Whether you're looking to automate common queries, anticipate customer needs, or make support teams more efficient, we’ll help you build an AI strategy that works for your business and your customers.

AI & Automation

Driving real-world impact through secure, scalable AI adoption. From quick wins to enterprise-wide transformation.

Incremental, low-risk approach to building AI confidence.
Automation solutions designed for lasting performance and value.
Built-in enterprise security, identity protection, and governance.

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Microsoft Fabric

Accelerating value from Microsoft Fabric through expert guidance, scalable solutions, and strategic AI adoption.

Opportunity identification and prioritisation for Fabric and AI.
Proof of Value approach for rapid, low-risk experimentation.
Tailored roadmap, governance, and ongoing optimisation support.

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Microsoft Data Platforms

Enabling smarter business decisions by centralising performance, customer, and marketing data into one scalable, actionable system.

Consolidation of data across teams and systems.
Actionable insights to guide the full product lifecycle.
Future-ready platform with AI capabilities and 24/7 expert support.

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FAQs

An AI-powered customer experience uses artificial intelligence to personalise interactions, automate responses, and predict customer needs—making service faster, smarter, and more engaging across every touchpoint.