Automating business processes

We're not robots.

Busyworkisthesilentproductivitykillerinmostorganisations.Frominvoiceapprovalsandonboardingtaskstodataentryandcustomerfollow-ups,repetitiveprocesseseatupvaluabletimeandenergy.

We know that automating these everyday tasks isn’t just about efficiency, it’s about unlocking time to focus on what actually drives growth. With the right tools and strategy, you can streamline operations, reduce errors, and keep your teams focused on higher-value work.

Automation doesn't mean turning your business into a robot army (although that does sound fun). It means using smart tech, like Microsoft Power Automate, Power Apps, Copilot Studio, and Azure AI Foundry to handle repetitive tasks, trigger actions, and keep processes running smoothly behind the scenes.

We believe automation should be accessible, scalable, and tailored to how you work. Whether you're looking to connect your systems, reduce manual touchpoints, or build out an automation roadmap, we're here to help you build a more agile, responsive business - one task at a time. Let’s turn your 'we’ve always done it this way' into 'why didn’t we do this sooner?'

This is how we do it

Supercharge your business with end-to-end digitisation and automation. Speeding up workflows, smoothing out processes, and keeping every department running like a well-oiled (digital) machine.

AI & Automation

The current popular kid in the class, if you’re thinking about the future, you don't want to bypass this. It basically makes business dreams a reality, and the possibilities are endless.

Say no to repetitive tasks and say yes to focusing on what really matters.
Analyse massive amounts of data in minutes and unlock trends and insights.
Save money by scaling operations quickly without the added costs.

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Microsoft data platforms

Enabling smarter business decisions by centralising performance, customer, and marketing data into one scalable, actionable system.

Consolidation of data across teams and systems.
Actionable insights to guide the full product lifecycle.
Future-ready platform with AI capabilities and 24/7 expert support.

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What others have to say

"Considering all the confusion and complexity out there around AI, this is an incredibly valuable session. The team at Nasstar impressed us with their Copilot insights and demonstrated how it could be used to solve some frustrating shortfalls in retail operations. We left the workshop with a clear set of priorities and a solid plan for our pilot programme."

Fenwick

Insights into automation

Find out what we can do for you.

Blog

10 best Microsoft Teams automations to increase efficiency

Manufacturing

SAS International

Ourspecialistspossessabreadthofunderstandingacrossbothcommonworkplaceandcontextualindustrychallengesfacingeveryorganisationtoday.

By leveraging their expertise, you’ll not only benefit from a smooth and rapid adoption of emerging technology services, but also ensure that people remain at the core of your workplace transformation, fostering a human-centric culture which embraces and thrives on innovation.

Ross WelhamAi & Automation Practice Lead

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FAQs

Business process automation (BPA) is the use of technology to streamline repetitive tasks, reduce manual effort, and improve efficiency. It helps businesses save time, cut costs, and eliminate human error in day-to-day operations.

Automation allows growing businesses to scale more efficiently, improve accuracy, and free up staff for higher-value work. It also enhances agility, helping your organisation adapt quickly to change without increasing overhead.

Common candidates include invoice processing, employee onboarding, approvals, CRM updates, data entry, customer service workflows, and compliance tracking. If it's repetitive, rule-based, or prone to delays—it's probably automatable.

Microsoft Power Automate is a leading low-code automation platform that integrates with hundreds of apps and services. Combined with Power Apps and Microsoft 365, it lets you build custom workflows, automate tasks, and drive productivity across your business.

Start by identifying your most time-consuming or error-prone processes. From there, map out the workflow and look for tools that integrate with your existing systems. As a Microsoft partner, we help businesses plan, implement, and optimise automation strategies from day one.

Not at all. Automation is about augmenting your team, not replacing it. By removing repetitive tasks, your employees can focus on more strategic, creative, and impactful work—boosting job satisfaction and business outcomes.

Yes! Microsoft Power Automate and Power Apps are designed for non-developers, offering drag-and-drop interfaces and templates to get you started. We can help tailor these tools to fit your unique needs—no coding degree required.

With Microsoft’s enterprise-grade security—including encryption, compliance frameworks, and role-based access—your automated workflows are protected from end to end. We ensure your setup follows best practices for data security and governance.

Key metrics include time saved, error reduction, process completion speed, cost savings, and employee productivity. We help our clients build reporting dashboards to track these KPIs and showcase the impact of their automation efforts.