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Direct Routing for Microsoft Teams

Supercharge your Teams communications with direct routing

Nasstar’s Direct Routing for Microsoft Teams is a fully managed, enterprise-grade solution that connects your Teams and Microsoft 365 deployment to PSTN networks. Your users can make and receive internal and external phone calls from anywhere, on any handset or device.

Whether you’re already using Teams for internal collaboration or looking to modernise telecommunications, direct routing for Teams can help you deliver a better voice experience.

Leverage tools like call transferring, auto-attendants, queues, location-based call routing, and more.

Maximise the value of your Teams investment

Direct routing maximises your Microsoft Teams investment, enabling full voice capability, as an alternative to Microsoft Calling Plan and without the need for on-premise hardware.


Enable calling features for Microsoft Teams users without sacrificing existing telephony infrastructure


Custom-build your network with robust features while taking advantage of your existing setup


Prepare for the PSTN switch and futureproof your communications infrastructure


Pain-free migration into a modern telephone system


Global coverage that sidesteps additional local costs

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iPILOT Portal - user management and end-to-end control of your entire direct routing estate

Utilising Microsoft-certified Session Border Controllers (SBCs), Direct Routing from Nasstar delivers better value, greater flexibility, increased functionality and support for migration all as a cloud-based service.

As the UK’s number one provider of Microsoft Teams, we’ll get you up and running and support you moving forwards.


What is direct routing?

Direct Routing for Microsoft Teams is a flexible, accessible and cost-effective alternative to Microsoft Calling Plans allowing your organisation to make calls within Microsoft Teams.

What is required to enable direct routing?

To enable direct routing, you will need:

\\ Microsoft 365 or Office 365 licence including Teams

\\ Microsoft Phone System add-on

\\ An internet connection

Is this a cheaper alternative to Microsoft calling plans?

Compared to calling plans, where minutes are allocated per user per month, direct routing plans are available in a range of different pricing formats to suit your needs.

Is it difficult to set up?

No, we’ll be with you every step of the way. You’ll be able to leverage Nasstar’s support and guidance to ensure you get the most out of your solution.

Do I need PowerShell experience to provision users?

We’ve partnered with iPILOT, an award-winning SaaS platform, to manage and deploy direct routing. The iPILOT platform is so intuitive, that PowerShell experience is not required.