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Managed IT Services

Pro-active managed services for better business outcomes

Your business needs may continually evolve, but traditional managed IT services typically do not, leaving you stuck in a reactive cycle that prevents growth and innovation. Conventional managed IT service providers focus on fixing issues as they arise, leading to unnecessary downtime, security risks, and outdated technology. 

Nasstar’s Next Generation Managed IT Services take a proactive approach, continuously optimising your systems to prevent issues before they impact operations. With AI-powered tools and around-the-clock monitoring, we enhance security, boost performance, and provide a solid foundation for innovation and growth. As your trusted partner and managed IT service provider, Nasstar eases the burden on your internal teams, enabling them to focus on delivering greater value. 

Realise both operational efficiency and business growth with Nasstar as your technology partner.

Managed IT Services
Kat Clarkson

Kat Clarkson

Managed Services Director at Nasstar 

 

"Traditional managed services are geared up to maintain the status quo with activities like patching, backups, and monitoring. This approach is far too reactive and won’t keep up with the evolving needs of your business. Nasstar takes a pro-active approach to ensure your IT services are reliable, secure, cost-effective and continually improving."

Our Managed IT Solutions 

Nasstar offers comprehensive end-to-end managed IT solutions, ensuring your business maximises its technology investments without requiring extensive internal resources. We provide expert software development, data engineering, and ongoing managed IT support to maintain and enhance the value of your systems. 

Managed Connectivity & Networks

Lay the foundation with reliable, future-proof solutions.

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Cloud Managed Services

Unlock unparalleled flexibility and scalability.

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Cyber Security Managed Services

Straight-talking cyber security services managed by the experts.

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Managed M365

Provide your workforce with a suite of next generation productivity tools.

Managed Apps

Embrace the evolving dynamics of development for better business outcomes.

Managed Data Solutions

Harness the power of data and optimise your applications.

Our expertise 

Nasstar specialises in managed IT services with expertise across security, connectivity, public cloud, managed apps, and data engineering. Supported by industry-leading service delivery and technical governance, our IT support and managed services solutions are designed to integrate seamlessly with your business. 

Through continuous monitoring and proactive maintenance, we focus on reducing downtime and strengthening infrastructure stability to provide your organisation with ongoing resilience.  

Intelligent monitoring

Our platform engineers leverage both historical and real-time data to identify trends and prevent issues. 

Predictive analysis

Using AI and machine learning, we mitigate faults before they impact your services. 

Automated tasks

Patching, vulnerability management, and system refreshes are all automated to keep your systems running smoothly. 

Scalable solutions

Our cloud platforms adapt in real-time to meet your business demands, offering zero-touch management. 

Secure by design

With zero-trust access, we minimise risks by ensuring least-privilege access to your data. 

Why choose Nasstar? 

Our commitment is to deliver exceptional customer experiences through top-tier service availability, uptime, and resilience. We focus on delivering pro-active managed services that protect and maximise your return on investment (ROI) from technology, so you can concentrate on your core business activities. 

Partner with Nasstar to experience IT management that’s secure, efficient, and tailored to your needs. 

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360-degree monitoring

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Machine learning and advanced analytics

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Intelligent integrated incidence response tools

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Scalable design

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24/7 ITIL-aligned support

Trusted by 

We’ve worked with several businesses to deliver managed IT services and let them get back to business. 

FAQs

Managed IT services let businesses outsource complex and otherwise expensive IT tasks. These services are essential in today’s business environment, helping companies reduce costs, access specialised expertise, and focus on core activities. A managed service provider (MSP) can handle a wide range of IT functions, from 24/7 support to cloud managed endpoints, and data solution management, based on your business needs. 

Outsourcing IT tasks to a managed IT service provider can save money and give you access to otherwise costly expert resources, especially if you do not have budget to hire a full in-house IT team. Proactive managed IT service providers (MSPs) help prevent problems before they disrupt your operations, manages system upgrades, and provides remote monitoring to quickly resolve issues, keeping your IT systems stable and secure. 

If managing your IT systems has become overwhelming or if your business has grown beyond your current IT capabilities, it might be time to consider a managed IT service provider. Whether you’re expanding rapidly or simply don’t have enough resources to support new IT needs, an MSP can ensure your systems are secure, reliable, and scalable. This is especially important if you’ve added new departments or equipment that need dedicated IT support. 

Managed IT support services help your business stay compliant with data privacy, employee protection, and other industry regulations. MSPs stay up to date with changes in IT laws and standards, helping you protect sensitive data and meet compliance requirements. 

Yes, managed IT support services can be customised to fit your specific needs. Whether you need full-time monitoring and management or just support in a specific area, an MSP can scale their services to match what you need. Instead of choosing from preset packages, you can work with your MSP to create a service plan that fits your business. 

A proactive MSP, like Nasstar, constantly monitors your IT systems to prevent issues before they occur. While some problems might still occur, ongoing maintenance and monitoring reduce the chances of unexpected disruptions. Since your MSP knows your systems well, they can respond quickly and effectively when issues arise, minimising disruption and downtime. 

To keep your business running smoothly, it’s important to have IT support available 24/7. With teams in the UK and Malaysia, Nasstar uses a “follow-the-sun” model. So, you’ll always have access to support, no matter when an issue arises. 

Nasstar has experience providing managed IT services across various industries, ranging from banking and financial services to healthcare and local government. With a strong understanding of these sectors, we can offer solutions that improve your business operations, saving time and effort. 

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