PCI DSS is an ever-changing set of compliance standards that apply to every organisation that captures, transmits or stores customer cardholder data.
Achieving compliance and protecting your customers sensitive data is not easy, particularly when your agents are working outside of the physical contact centre. And with an increasing number of PCI providers out there, how do you decipher which partner will de-risk your data security most effectively?
we specialise in
centre and homeworker environments
With a full suite of secure payment solutions from contact centre, mobile and web to self-serve and ChatBot applications, we have a solution for each and every payment scenario. Our product suite completely de-risks your organisation, ensuring PCI compliance at every step while empowering your agents to focus on providing a great customer experience, from anywhere, on any device.
You choose the best option for your business; we keep you compliant.
This project was about modernising our voice communications internally and helping us work more efficiently in order to better serve our customers. The HANA award win was a recognition that our solutions from Nasstar have done just that, offering technology that is easy for staff to use, is resilient to ensure business continuity and - most importantly - improves customer experience through the Contact Centre.