Bringing your phone system into the Teams era
Most know it as the go-to for meetings, chats, and calls within a business, but here’s a twist: you can use it to call mobiles and landlines too. With Microsoft Teams telephony, you can use Teams for your entire phone system.
Microsoft Teams Phone blends seamlessly into the platform your people already use, turning it into a full-blown communication hub. From top-tier call quality to built-in integration with Microsoft 365, it’s a smarter, sleeker way to keep everyone connected.
A phone system is a powerful tool, only when it works for your people – everywhere, every time. At Nasstar, we don’t just deploy Microsoft Teams Phone, we make it work for your business. With specialist expertise in Microsoft environments, enterprise voice, and user adoption, we tailor every rollout to your goals, tech stack, and teams.
At Nasstar, we have integrated Microsoft Teams telephony solutions for many of our customers, helping them achieve comprehensive unified communications and collaboration systems that meet their business goals. Our teams take the time to understand your needs and are consistently at the forefront of Microsoft Teams voice services and solutions to ensure your solution matches your requirements.
"Partnering with Nasstar was a game-changer for us. Their team took on the challenge of moving us from a legacy PBX system to Microsoft Teams and made it look easy. They handled everything from technical hurdles to user adoption, all while making sure we stayed on track. The benefits have been clear: reduced costs, improved comms, and better care for our patients. We’re thrilled with the results and grateful for the support Nasstar provided throughout the process."
Derrick McCourt
General Manager UK Customer Success Unit
•Microsoft
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Microsoft Teams Phone is a telephony service designed to enable cloud voice and video calling on your computer, tablet, mobile device, or desk phone. It utilises user-based licensing to deliver calling features including call merging, voicemail, and much more.
It enhances Microsoft Teams voice capabilities by giving users access to useful features like call transferring between devices, call transcribing, and integrations with in-car entertainment systems, all from within the Teams ecosystem.
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Using the Microsoft Teams Voice system provides many advantages for businesses, including:
Improved productivity – Alongside Teams’ powerful collaboration tools, users can make and receive calls within the app to further enhance productivity.
Multi-device, multi-platform – With the ability to use the system on a variety of different devices, users can benefit from a seamless and reliable experience no matter what device they’re using.
Cost-efficiency – Businesses can make cost-savings with Teams telephony as they remove the need for expensive maintenance contracts for on-premises PBX systems.
Greater quality and performance – With Azure and Microsoft's global network, performance and reliability lie at the forefront of Teams Phone. Replacing on-premises enterprise phone systems, users can expect greater levels of uptime alongside HD audio and video.
Integration – Teams Phone can integrate seamlessly with the Microsoft stack, third-party apps, and contact centres, enabling greater efficiency and choice.
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Microsoft Teams Phone is suitable for a variety of different businesses thanks to its versatility and simplicity in implementation. With advanced features including Dynamic Emergency Calling, Location-based routing, and local media optimisation, Teams Phone can meet the needs of a range of organisations. From SMEs to large multinational enterprises, everyone can benefit from using this service.
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While not technically a VoIP system, Microsoft Teams Phone supports VoIP. It enables users to make and receive voice and video calls within the same app used to host chats or video meetings.
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Implementing a Teams Telephony solution can support hybrid and remote work environments by enabling calling features in your existing remote-work-ready collaboration platform. It enables your teams to remain informed, organised and connected in one place.
Studies have shown that voice is the human signal that creates understanding and connection. Enabling calling within your Microsoft Teams environment can be the catalyst to restoring and building connections with colleagues and customers. Plus, with a range of Teams calling plans available, you can choose the solution that best suits your organisation’s remote working needs.
Nasstar
Content Team
Nasstar
Content Team
