Using the Microsoft Teams Voice system provides many advantages for businesses, including:
Improved productivity – Alongside Teams’ powerful collaboration tools, users can make and receive calls within the app to further enhance productivity.
Multi-device, multi-platform – With the ability to use the system on a variety of different devices, users can benefit from a seamless and reliable experience no matter what device they’re using.
Cost-efficiency – Businesses can make cost-savings with Teams telephony as they remove the need for expensive maintenance contracts for on-premises PBX systems.
Greater quality and performance – With Azure and Microsoft's global network, performance and reliability lie at the forefront of Teams Phone. Replacing on-premises enterprise phone systems, users can expect greater levels of uptime alongside HD audio and video.
Integration – Teams Phone can integrate seamlessly with the Microsoft stack, third-party apps, and contact centres, enabling greater efficiency and choice.