Tech trends, tips, and thought leadership - straight from the IT frontlines
Insights
The top 8 cloud and connectivity trends to know today
Written By
Darren Hogan
Director of Portfolio
Published at
26 November 2024
What is IaaS (Infrastructure as a Service)?
If you’re planning a move to the cloud, or you’ve already started your cloud migration journey, you’ve likely heard of Infrastructure as a Service (IaaS).
- Microsoft
What is Microsoft Teams?
With 1 in 4 office workers now participating in hybrid or fully remote working, it is vital that organisations provide the best tools to streamline communication and collaboration, wherever they are.
Nasstar
Content Team
- Cloud
What is cloud adoption?
The concept of ‘cloud computing’ stretches back to the 1960s, but the term wasn’t officially coined until 1996.
- Nasstar
Nasstar announces strategic partnership with Omningage
Nasstar is thrilled to unveil its latest strategic partnership with Omningage, the leading provider of cloud-based customer engagement platforms.
- Cisco
Nasstar Renews Cisco Advanced Unified Contact Centre Enterprise Specialisation
We are pleased to announce the renewal of Nasstar’s Cisco Advanced Unified Contact Centre Enterprise Specialisation.
- Microsoft
Nasstar achieves Digital and App Innovation Microsoft Designation
Hot off the press! Nasstar is delighted to announce we have achieved Microsoft Azure’s ‘Digital and App Innovation’ designation.
Nasstar
Content Team
- Contact centre
What is UCaaS (Unified Communications as a Service)?
Businesses communicate with a diverse range of stakeholders through various channels – phone calls, video meetings, instant messaging, and more.
Nasstar
Content Team
- Contact centre
What is CCaaS (Contact Centre as a Service)?
In today's fast-paced and highly competitive business landscape, providing exceptional customer service is crucial for the success and growth of any organisation.
Nasstar
Content Team
What is SaaS (Software as a Service)?
Over the past few decades, Software as a Service (SaaS) has transformed the way businesses operate.
- Cloud
What is a cloud landing zone?
When moving to the cloud, it’s essential to have the right building blocks in place.
Nasstar
Content Team
What is an omnichannel customer experience?
In today’s always-on world, customers can interact with your business in many ways, across various channels, and at any time.
- Fortinet
Nasstar elevates network and security capabilities with Fortinet SD-WAN Specialisation
Nasstar has achieved the coveted Fortinet SD-WAN specialisation, strengthening the 15-year partnership with the cyber security leader.
- Cloud
Five Steps to Cloud Sustainability
The rise in cloud computing has influenced the significance that optimisation and sustainability play in IT strategies.
Jason Oliver
Senior Solution Architect & AWS Ambassador
- Cloud
What is cloud monitoring?
The management of enterprise IT has always been complex. Now, with so many applications and an abundance of data per organisation, it’s become an increasing challenge to identify, track, and solve issues efficiently.
- Cloud
What is PaaS (Platform as a Service)?
Cloud computing has transformed how IT teams procure infrastructure and build applications. One of the best examples of this can be found in Platform as a Service (PaaS).
- Cisco
Nasstar earns prestigious Cisco accreditations for second consecutive year
Nasstar is proud to announce the renewal of its 'Gold Integrator' and 'Customer Experience Specialization' accreditations from Cisco for the second year in a row.
- AWS
The AWS sustainability story you haven't heard
As more organisations leave their legacy systems behind, aligning public cloud capabilities with sustainability efforts has become a key focus.
Jason Oliver
Senior Solution Architect & AWS Ambassador
- Nasstar
Nasstar sponsors leading female in technology awards for the fourth time
Sponsorship of ‘Product Management’ category at DevelopHer awards recognises those leading innovative projects that ‘delight’ end users.
- Secure networks
What is SASE?
The global cost of cyber crime was estimated at $8.4 trillion in 2022 and is set to surpass $11 trillion in 2023, according to a study by Gartner.
Nasstar achieves Cisco Gold Provider accreditation for another year
Nasstar, a leading provider of advanced technology solutions, is delighted to announce the successful renewal of its Cisco 'Gold Provider' accreditation.
Latest certification positions Nasstar as the partner of choice for Amazon EC2 Windows
Nasstar is delighted to have been named as an Amazon EC2 for Microsoft Windows Server Delivery Partner, achieving yet another AWS Service Delivery Specialization.
- AWS
Securing AWS workloads with Simon Scholey
Nasstar's Cloud Architect, Simon Scholey, is a true cloud security expert.
Nasstar
Content Team
- AWS
Embracing business transformation: Highlights from the AWS Summit London 2023
Last week, the AWS Summit London, one of the largest gatherings of cloud professionals in the world, brought over 25,000 people together to celebrate the endless possibilities of cloud computing.
Nasstar returns as a ‘Gold’ sponsor at AWS London Summit
Nasstar is delighted to announce that it will once again be a ‘Gold’ sponsor at the AWS London Summit taking place on the 7th of June at ExCeL, London.
Nasstar named as Microsoft Solutions Partner (Azure) for ‘Data and AI’ and ‘Infrastructure’
Nasstar is delighted to have been recognised by Microsoft for its Azure-related expertise for ‘Data & AI’ as well as ‘Infrastructure’.
Nasstar wins N-able partner of the year
Nasstar is pleased to announce that it has won the N-able ‘Partner of the Year’ award.
Nasstar named as ‘finalist’ in N-able partner of the year awards
Nasstar is pleased to announce that it has been named as a ‘finalist’ by N-able in its ‘Partner of the Year Awards’.
- Cloud
Keeping pace with cloud security best practice
As businesses adopt a more digital-centric approach to their operations, security has become an ever-increasing critical factor for long-term success.
Jason Oliver
Senior Solution Architect & AWS Ambassador
- AWS
Securing your cloud environment with AWS
As the cloud computing landscape evolves, security remains a top priority, and concern, for many organisations. For 86% of organisations in 2022, cloud security was cited as their number one challenge.
Jason Oliver
Senior Solution Architect & AWS Ambassador
Microsoft Copilot: Bringing AI into the everyday?
AI is THE hot topic of the moment. It’s gone beyond the realms of the tech world, and into the consciousness of the general public, with ChatGPT generating headlines since its launch at the end of November 2022.
Nasstar awarded prestigious Cisco Environmental Sustainability Specialisation
Nasstar is pleased to announce it has achieved the Cisco Environmental Sustainability Specialisation.
Nasstar to Sponsor Wakefield Trinity Ladies
Nasstar is proud to announce their new partnership with Wakefield Trinity Ladies Rugby League Team as they become the sponsor for the 2023 season.
- Cloud
Cloud technology and the public sector: How to overcome the challenges being faced
Navigating cloud technology can be a minefield, especially in the public sector where procurement, budgets and legacy systems can offer up a multitude of challenges.
Steve Sell
Chief Operating Officer, Colibri Digital
- Cloud
What is cloud optimisation?
More than 90% of organisations use the cloud*, but only 3 out of 10 know exactly where their cloud costs are going.
Nasstar partners with Treeapp to strengthen sustainability goals
Nasstar is partnering with Treeapp, a global tree planting organisation to reforest and rewild previously degraded areas throughout the world.
Cloud Expo Europe 2023
The UK’s top cloud technology event, Cloud Expo Europe is back for 2023! We’re delighted to be joining the event as an exhibitor and speaker.
Nasstar acquires Colibri Digital
Nasstar, a leading UK Cloud and Communication services provider, today announces the acquisition of Colibri Digital, a high-growth Enterprise Cloud Solutions specialist.
- Microsoft
Microsoft Teams telephony features
Microsoft Teams telephony solutions - The features you need to know
Nasstar
Content Team
- Digital transformation
The six barriers to public sector digital transformation
From booking GP appointments to bin collection reminders, public services are slowly becoming increasingly digital-first - but there’s still a long way to go.
Nasstar
Content Team
- Microsoft
What is Microsoft Teams Phone?
With more organisations embracing hybrid work, powerful communications systems have become essential. The Microsoft Teams Phone system is an enterprise-grade cloud phone system that’s synonymous with flexibility.
Nasstar
Content Team
- AWS
AWS re:Invent 2022 - Keynote with Adam Selipsky
This year, the largest and most comprehensive event in cloud computing re:Invent, returned to Las Vegas where the best and brightest from across the industry shared the latest insights and innovations.
Jason Oliver
Senior Solution Architect & AWS Ambassador
Nasstar celebrates approved supplier status on G-Cloud 13 framework
We’re pleased to announce that Nasstar now has 47 live service listings on the UK Government’s G-Cloud 13 marketplace.
- AWS
AWS re:Invent 2022 - Keynote with Peter DeSantis
For the past decade - as long as Nasstar has been a part of the AWS Partner Network (APN) - the AWS global cloud community has come together at re:Invent to meet, get inspired, and rethink what's possible.
Jason Oliver
Senior Solution Architect & AWS Ambassador
- Cloud
What are cloud services?
Cloud technology has been around for some time now, providing businesses with on-demand computing services that support business growth, while optimising performance and enhancing security.
Nasstar
Content Team
- Cloud
What is cloud migration?
Cloud is synonymous with agility, scalability, and flexibility - but making the initial move can be daunting.This task becomes simple when you have a robust migration strategy in place.
- Data & AI
What are data platforms?
Every day, the world produces 5 exabytes of data*. In slightly more digestible terms that’s 2.5 billion gigabytes. By 2025, that figure is set to reach 463 exabytes per day.
Nasstar awarded AWS Managed Cloud Services Partner status for the 7th year in a row
Nasstar is pleased to announce that it has passed its most recent audit from AWS with flying colours to again be authorised as one of its Managed Cloud Services Partners for the 7th year in a row.
- Digital transformation
5 healthcare digital transformation trends to watch in 2022
Digital transformation in healthcare has been accelerated by exponential margins in the last 18-24 months.
Nasstar
Content Team
Nasstar awarded suite of prestigious Cisco accreditations
Nasstar is pleased to announce that it has joined an elite group of providers proven and certified to deliver sophisticated, value-added Cisco solutions to the UK market.
- Microsoft
What we learned from Microsoft Ignite: Part 2
Nasstar’s M365 Pre-Sales Consultant, Jack Fisher, takes us through the Microsoft 365 highlights from Microsoft Ignite.
- Microsoft
What we learned from Microsoft Ignite: Part 1
Microsoft’s annual conference always delivers, and 2022 was no different.
- Cloud
What is cloud security?
Whether your journey to cloud is just beginning or you are already seeing the benefits, getting security right is critical. If not, there’s a risk of major consequences for your company, your customers, and your reputation.
- Cloud
What is cloud provisioning?
Put simply, cloud provisioning refers to how customers procure resources and services from cloud providers.
Jason Oliver
Senior Solution Architect & AWS Ambassador
- Cloud
What is public cloud?
Public cloud helps businesses across the world unlock the power of cloud computing.
- Managed IT
What are managed IT services?
Managed IT services offer organisations a simple way to outsource costly and complicated IT operations.
- Cloud
What is cloud computing?
Ten or twenty years ago, the concept of cloud computing was difficult to grasp. The notion of the invisible ‘cloud’ up in the sky storing our files and data seemed unnerving almost, and hard to comprehend.
Nasstar
Content Team
Nasstar announces the appointment of Paul Cosgrave as new CEO
Appointment marks the next phase of Nasstar’s development to become a leading Cloud and Network Services provider.
- Cloud
What is multi-cloud?
Most modern businesses look for solutions and services that offer flexibility and are tailored to their needs. This is why multi-cloud is the preferred option of many organisations today.
- Cloud
What is a virtual desktop and how do they work?
Remote and hybrid work environments have meant that the idea of the traditional office has become increasingly outdated, and workforces have become progressively dispersed.
Nasstar
Content Team
- Cloud
What is cloud transformation?
Cloud adoption is rising dramatically. That’s why the question has shifted from IF an organisation will adopt cloud to WHEN and HOW.
What is serverless computing?
As you launch new applications, roll out upgrades, or run successful marketing campaigns the demand on your servers changes. If you’re operating on a tight budget with limited resources, that can cause potential issues.
Jason Oliver
Senior Solution Architect & AWS Ambassador
- Cloud
What is application modernisation?
Application modernisation is the practice of updating older software to newer computing approaches.
Nasstar
Content Team
- Cyber security
What does AWS’ latest GuardDuty update mean for you?
AWS GuardDuty Update Protecting infrastructure and workloads from threats requires a lot of time, expertise, and upfront costs.
Jason Oliver
Senior Solution Architect & AWS Ambassador
Nasstar and AWS present: Achieving your business goals with serverless
With 75% of organisations already using or planning to use serverless technologies within the next two years, it can be hard to know where to start.
Enabling transformative change in the healthcare sector with SD-WAN
With large and geographically complex networks, as well as a backdrop of funding constraints, the Healthcare sector is a prime candidate for SD-WAN and the benefits it can provide.
A business guide to serverless computing
If you’re a business person with your finger on the pulse of innovation, you will likely have heard the term ‘serverless’ banded around within the public cloud technology domain.
Jason Oliver
Senior Solution Architect & AWS Ambassador
Nasstar to transform smart ticketing system for Rail Delivery Group
Running on AWS serverless, the new cloud-based platform enhances and transforms functionality for 14 train operating companies in the UK.
Nasstar is proud to be a Gold Sponsor of the AWS Summit in London
Many of the world’s foremost technologists will gather in London for the Amazon Web Services (AWS) Summit next week.
- Cloud
Cloud managed services with a difference
Nasstar is a cloud solutions specialist and manages cloud solutions so that you can concentrate on your core business.
Nasstar and Intouch with Health combine virtual and face-to-face consultations for Buckinghamshire NHS Trust
Nasstar has worked with Intouch with Health (part of VitalHub Corporation) to deliver a new system at Buckinghamshire Healthcare NHS Trust.
Nasstar appointed by VINCI Facilities to run new secure network
Nasstar has begun work on a major new contract awarded to VINCI Facilities to run a new secure network required by the Ministry of Defence (MOD).
- Contact centre
Hybrid working in the contact centre: Your questions answered
How transformative technologies can improve CX in the hybrid working world
Understand how transformative technologies can improve customer experience in the world of hybrid working.
- AWS
Reducing the environmental impact of cloud with the AWS Customer Carbon Footprint Tool
The impact we have on the environment is on everyone’s radar, and none more so than those of us in the technology industry.
Jason Oliver
Senior Solution Architect & AWS Ambassador
- Contact centre
Top 20 Contact Centre as a Service (CCaaS) providers 2022
If you’re looking for a new contact centre provider, it’s likely you’re looking at contact centre as-a-service (CCaaS).
Nasstar
Content Team
Nasstar and Microsoft presents Viva insights for real-world value
Nasstar is set to host a webinar with Microsoft to outline how Viva Insights can be used by organisations to learn about what matters to their employees.
- Managed IT
Managed services vs professional services
More and more businesses are making the move towards digital technology to improve their business systems and increase growth.
What is technology strategy consultancy?
With so much new technology available in the professional market today, it’s difficult to know where to start. That’s where technology strategy consultancy comes in.
- Digital transformation
The benefits of a defined technology strategy
Strategy is at the heart of all businesses and their functions, whether it’s a financial strategy, growth strategy or marketing strategy. And technology is no different.
What Are I.T. professional services?
IT Professional Services can be defined as the delivery of technology-related services to a customer, allowing them to focus on their core business concerns.
- Digital transformation
The difference between professional services and consulting
Find out about the differences between Professional Services and consulting to ensure you have a full understanding of the technology services available.
Microsoft Teams tops tips: Keeping your remote employees engaged
We continue to live in unusual times. As the UK Government enforces a formal lockdown to contain the spiralling spread of Coronavirus cases and Boris Johnson urges that the nation “must stay at home, ” the world’s reaction to COVID-19 has led to an influx of businesses implementing Teams at an incredible pace.
- Cloud
Cloud contact centres: Everything you need to know
If you’re thinking about moving to a cloud contact centre for the first time, there’s a lot to take in.
Nasstar
Content Team
- Contact centre
Outbound diallers: All your options in one place
Outbound diallers can be the lifeblood of your sales team.
Nasstar
Content Team
- Microsoft
Utilise live chat for Microsoft Teams
If you want to use live chat for Microsoft Teams, or perhaps you call it web chat, you can.
- Microsoft
Microsoft Teams Call Centre reporting: Component deep dive
If you’ve implemented, or are thinking about implementing, the native Microsoft Teams call centre, one crucial component is the reporting suite.
Nasstar
Content Team
- Contact centre
How to set up a call centre to work from home
Setting up a call centre to work from home is no easy task.
Nasstar
Content Team
- Cloud
Understanding the 7 Rs of cloud migration
With physical on-premise infrastructure proving to be expensive, requiring CAPEX investment and lacking the agility demanded by a modern business, many organisations are making the move to the cloud.
- Contact centre
Gamification in contact centres: Good idea?
Let's talk about gamification in contact centres.
Nasstar
Content Team
- Microsoft
Microsoft Teams call centre: features and functionality
Since the introduction of Microsoft Teams as an internal communication tool and as a PBX, questions have been asked as to whether we’ll be able to use Microsoft Teams as a call centre.
- AWS
What we learned at AWS re:Invent 2021
The annual AWS re:Invent conference took place in Las Vegas a few weeks ago (29 November – 3 December) and was once again a highlight of the cloud computing community’s event calendar.
Jason Oliver
Senior Solution Architect & AWS Ambassador
- Contact centre
Call centre vs contact centre: understanding the differences
When assessing call centre vs contact centre for the first time, it’s important to understand one key difference before diving into feature comparisons.
Nasstar
Content Team
- Cloud
How virtual clinics give patients more consultant time
When implementing virtual clinics, it’s easy to get carried away with what will benefit you, but it's important to put patients front of mind.
Nasstar
Content Team
Microsoft Teams Contact Centre: What are my options?
At Microsoft Ignite in November 2021, Microsoft announced their own contact centre, Dynamics 365 Customer Service, which will now have a “voice channel” feature for inbound PSTN calls.
- Microsoft
Microsoft Teams culture: Focus on better performance and a healthier you
As you find yourself remote working more often, it's important to consider your Microsoft Teams culture.
30 virtual meeting statistics you should know
Virtual meeting statistics and video conferencing statistics have accelerated throughout 2020 and will continue into 2021.
- Cloud
50 telemedicine statistics new for 2021
Following a less than optimal 2020, the healthcare industry must embrace telemedicine technology for both the immediate and long-term future.
Nasstar
Content Team
Polycom RealPresence guide for IT admins
Polycom RealPresence, now known as RealPresence since Polycom merged with Plantronics, is a suite of video conferencing and collaboration tools and devices designed to increase productivity and communications in meeting rooms and video calling scenarios.
How do I contact Skype users from Microsoft Teams?
Are your colleagues still using Skype but you’re using Microsoft Teams? In this post, we look at all the ways you can contact Skype users from Microsoft Teams. We start off with the chat experience then move onto video meetings.
Remote consultations and when to use them
Remote consultations provide an alternative to face-to-face appointments across many scenarios in medical care.