We've partnered with a leading international retailer to simplify and modernise its global network estate.
CLIENT
Global Retailer
INDUSTRY
Retail
SERVICE
Secure Networks
The client
Managing a complex network estate supported by multiple providers had created operational challenges, increased management overhead, and limited visibility across the organisation's global infrastructure.
Our goal
The challenges
The customer's network environment was supported by approximately 10 different providers across multiple regions. This fragmented approach increased complexity, created inconsistent service levels, and consumed valuable internal resources.
The organisation was investing more than £1 million annually in networking services while still managing multiple supplier relationships and operational processes.
With over 500 locations across multiple continents, the business needed a partner capable of delivering consistent service management, proactive support, and access to reliable connectivity worldwide.
This project is about giving the customer a more resilient, scalable connectivity foundation for the future. We’ve worked closely with them to understand their operational challenges and shape a solution that is designed to improve performance, reduce risk and support the business as it continues to grow.
01
Nasstar will consolidate approximately 10 incumbent suppliers into a single strategic partner, simplifying governance, service management, and commercial relationships.
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The outcome
The new service model is forecast to reduce annual network expenditure whilst improving overall service delivery.
Consolidating supplier management is expected to reduce operational complexity and free internal teams to focus on strategic priorities.
A round-the-clock managed service will provide a single point of contact for all networking and connectivity requirements.
Access to a global ecosystem of 3000+ connectivity providers will support faster deployment of new sites and improved flexibility when entering new regions.
Centralised governance and management processes will help create a more efficient and transparent operating model across the organisation.
Andrew Hasnip
Senior Sales Director (Secure Networks Division)
Justin Barker
Head of Modern Work & Cyber Security
