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moshulu
Case Study:

Moshulu

Providing flexibility to support growth of unique shoe retailer

Moshulu is a Devon-based shoe retailer known for their unique, innovative designs and excellent customer service. With an ambitious growth strategy underway, they were looking for a managed network provider that was collaborative and would work hard to understand their business model.

Services

Managed WAN

The Brief

At the heart of Moshulu’s customer experience is a seamless online and in-store experience, whether that’s click and collect, customer returns, or on their mobile platform. Moshulu needed a solution to make their day-to-day operations easier, whilst also delivering the flexibility and scalability they needed to continue to grow the business. 

The Benefits

  • VPN management time has been reduced through private routing around the network
  • Immediate support for changes such as store moves and additional sites
  • Account management with the technical expertise to advise and support plans for future expansion

The Solution

Nasstar* delivered a Managed Wide Area Network (WAN) to Moshulu's 35 sites in the UK, including their stores and head office, to support it's customer experience with a stronger connection. 

Moshulu chose Nasstar because of its proven retail expertise and evident agility and ­flexibility in responding to their needs. Moshulu also values the comprehensive project management that Nasstar offers and the fact that it is easy to pick up the phone for advice.

Moshulu’s activities and growth trajectory demand a network that is reliable and secure but also low maintenance and scalable. With their Nasstar managed network, they have the resiliency and performance to support optimum day-to-day business operations and support future plans.

*Previously KCOM Business

Nasstar took the time to understand our requirements and build the hassle-free solution we were searching for. We were struggling with down-time caused by an unnecessarily overcomplicated infrastructure, thanks to Nasstar we now have the right solution with all our stores routed privately and securely back to our managed wide area network.

Matt Morgan
Head of IT, Moshulu