Adoption & Change Management

Launch Day is just the beginning...

Rollingoutanewtechnologyisonething.Gettingpeopletouseittherightwayisawholeotherballgame.

New tools can only transform the workplace if your teams understand them, trust them, and want to use them. That’s where adoption and change management come in.

At Nasstar, we’re change management experts, ready to help you go beyond the launch by making sure your people are engaged, supported, and ready to embrace smarter ways of working.

From tailored training and comms to leadership alignment and hands-on support, we build adoption strategies that stick.

Why choose Nasstar?

New technology is only powerful when people actually use it. With deep experience in Microsoft adoption and change management, we help organisations unlock the full value of their digital investments. We streamline how teams work, collaborate, and adapt to change with confidence.

Whatourexpertsays...

True transformation doesn’t happen with technology alone, it happens when people understand, trust, and adopt it. With AI and automation becoming integral to modern work, successful change depends on how well we guide users through that shift.

Ross WelhamAI and Automation Practice Lead, Nasstar

FAQs

01

Adoption and change management services help organisations successfully implement and integrate new technology or processes.

These technology adoption services focus on guiding people through transitions, ensuring they are prepared, supported, and engaged throughout the change process. This includes training, communication strategies, stakeholder management, and continuous support to drive user acceptance and maximise the value of new tools and systems.

02

At Nasstar, we provide end-to-end Microsoft adoption and change management services tailored to your organisation’s needs. From strategic planning to hands-on support, we guide your team through every step of the change journey, ensuring smooth technology transitions.

Our holistic approach includes stakeholder alignment, tailored training, user engagement, and post-launch support to ensure lasting success and value from your technology investments.

03

The main challenge organisations face is user resistance or reluctance to change. Even with the best tools and technology, if employees aren’t engaged, confident, and well-supported, adoption can fail. Ensuring that everyone understands the value, receives the right training, and feels supported throughout the transition is key to overcoming this challenge.

04

Nasstar’s technology adoption services ensure smoother transitions, higher user engagement, and quicker realisation of ROI on technology investments. By focusing on the people side of change, we help your teams embrace new tools with confidence, increase productivity, and reduce the risks of disruption or inefficiency during transitions.

05

When selecting change management experts, look for experience in both technology and people management. They should have a proven track record of managing transitions in your industry, and a deep understanding of user-centric adoption strategies.

Look for experts who can tailor their approach to your specific challenges and who emphasise communication, training, and continuous support throughout the change journey.

06

Change management practitioners play key roles in planning, executing, and monitoring the entire change process. They act as guides for leadership and employees, ensuring clear communication, providing necessary training, and managing any resistance. They also monitor progress, adjust strategies as needed, and measure success to ensure the new technology is fully adopted and integrated into daily workflows.

07

Yes! At Nasstar, we understand that every business has unique needs and challenges. Our adoption and change management services are customisable, allowing us to tailor strategies, training, and support to align with your business goals, technology stack, and culture. Whether you're managing a large-scale digital transformation or a small system upgrade, we’ll develop a solution that’s right for you.