FAQs

Question 1

What is a Microsoft CSP?

Accepted Answer

The Microsoft CSP (Cloud Solution Provider) program is a licensing agreement allowing businesses to purchase Microsoft cloud services and software licenses directly from Microsoft partners such as Nasstar. Microsoft's cloud services can often be bundled together with other services provided by your chosen partner, meaning you can choose one supplier for multiple requirements.

Question 2

What are the benefits of partnering with Nasstar as a Microsoft Cloud Solution Provider (CSP) for Microsoft 365?

Accepted Answer

Choosing to partner with a Microsoft CSP for Microsoft 365 offers multiple benefits. Working alongside an experienced CSP like Nasstar can provide access to cost savings, increased efficiencies, more flexibility, enhanced security, simplified management, and expert guidance and support.

In terms of M365, we have extensive experience in this area and have helped many of our customers implement the suite, as well as use it to their best advantage. From tailored apps and tools that integrate with M365 to adoption and change management programs. With us, you’re in safe hands.

Question 3

Can Nasstar help us migrate our current systems to Microsoft 365 seamlessly?

Accepted Answer

Nasstar has a proven track record of helping our customers transform their businesses to Microsoft 365 from a variety of platforms. Our detailed and structured approach ensures a smooth transition with minimal disruption. It begins with a thorough assessment of your current environment, identifying data and applications to be migrated, as well as risks to be considered and mitigated. This is followed by meticulous planning and scheduling to avoid downtime and ensure business continuity.

Our team of technical experts will handle the migration of emails, documents and other critical data, as well as configuring your M365 tenant to meet your specific needs. The process is supported throughout by our business change and adoption specialists, providing continuous support and training to ensure your staff are comfortable and proficient with the new tools and features.

Finally, our Next Generation Managed Services team can perform ongoing monitoring and support, which is essential for addressing issues promptly and optimising your environment for enhanced productivity and collaboration.

Question 4

Can Nasstar assist in customising Microsoft 365 to meet our organisation's unique needs?

Accepted Answer

Nasstar has years of experience in delivering bespoke Microsoft 365 solutions to customers of varying sizes from diverse industries, including Public Sector, Utilities, Financial Services, Legal and Education.

Leveraging this insight, and following a consultative approach, Nasstar can help you customise your Microsoft 365 experience to align with your specific business requirements and goals. This may involve unique security and compliance concerns, managing devices accessing your apps and data, automating repetitive tasks, or simply ensuring that business processes are properly defined and operating efficiently.

Our tailored approach is underpinned by our team of business change experts, who can help you fully leverage your customisations, resulting in a tailored, scalable solution that drives productivity and supports business growth.

Question 5

How do you ensure data security and compliance with Microsoft 365 solutions?

Accepted Answer

As a Microsoft 365 provider, we can implement Microsoft Purview which provides comprehensive compliance and data governance solutions to help you manage risks, protect sensitive data, and respond to regulatory requirements.

This security solution consists of a suite of tools that help you safeguard your information, wherever it may be stored and however it is accessed. Some of these features are available within other parts of the Microsoft cloud (including Azure and Power Platform), providing a consistent experience for users and administrators alike.

Nasstar has experience with helping our customers protect and govern their data. Conceptual planning activities help us understand your specific regulatory or business requirements, so that suitable categorisation, protection guardrails and data lifecycle procedures can be enforced to prevent accidental or intentional leakage, while ensuring your intellectual property is stored appropriately.

Question 6

What level of technical support and assistance can we expect from Nasstar as our Microsoft 365 provider?

Accepted Answer

Whether you are just beginning your journey with M365, adopting a newly released or previously unused service/feature, or ensuring you’re getting the most value from your licence investment, we can help deliver comprehensive Microsoft 365 solutions to enhance the productivity, security, and efficiency of your business.

Once you are up and running, our Next Generation Managed Services team can provide ongoing support through monitoring, troubleshooting and regular reporting, allowing your business to focus on its core activities.

Microsoft 365

Why choose Nasstar?

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