To reduce downtime and mitigate risk for Eurostar, we deployed hosting and support solutions that enable more controlled implementations and reduced risk.
CLIENT
Eurostar
INDUSTRY
Transport
SERVICE
Cloud
The client
Since beginning operations in 1994, Eurostar has carried over 150 million passengers, taking thousands of people under the channel every day.
The challenges
They needed to be able to maximise the capacity of their trains, and the Exit Check system, which was introduced following new Government legislation.
Our goal
The outcome
The impact of the update was immediate and striking: a reduction in downtime during deployments from three to four hours to less than five minutes. As part of this improvement, it is now also possible to test new deployments in a more controlled way, reducing risk and enabling a more controlled implementation.
In addition, benefits were also found during the monthly patching process. Similar to the application release model, patching required system downtime and rigorous post-implementation testing with high levels of risk involved. The use of a tried and tested blue/green application deployment model has allowed the same to be followed for patching, once more reducing downtime and minimising risk.
Nasstar continually assesses areas such as workload, cost and security to identify where further improvements can be made. In addition to the managed service offering providing extended hours of support to the environment, changes can now be carried out with increased confidence and minimal impact to Eurostar and its customers.
