With an ageing population, economic uncertainty and rising demand for one-click healthcare services, many healthcare organisations and NHS Trusts are under pressure to deliver transformative digital experiences that improve the lives of their patients. There are several technological challenges facing the sector too; from ensuring data security and privacy to utilising analytics, big data and AI. It's becoming ever more obvious that managed IT services for healthcare are essential.
But delivering an enhanced experience that keeps up with the technological demands of both patients and healthcare professionals comes at a cost. In today’s society, the healthcare sector is responsible for more than just delivering patient care. There’s an urgency to keep up to date with the latest innovations and research, reduce waiting times, enhance services, manage tight budgets and invest in treatments, all whilst ensuring both security and patient confidentiality are always maintained.
This is where the right IT strategy can make the difference to patient care.
Robert Adcock
Account Director at Nasstar
“Public sector healthcare is facing unprecedented challenges related to budget constraints, increasing demand, cyber security and disparate Electronic Patient Records. However, there are also significant opportunities for innovation, particularly with the rise of artificial intelligence, data analytics, and the potential to automate and digitise manual processes. Healthcare organisations have a fantastic opportunity to digitally transform, revolutionise the sector and improve patient outcomes.
“At Nasstar, we are passionate about working with our customers and hyperscaler partners to leverage the potential of public cloud services. This enables us to drive efficiencies within the marketplace and help organisations achieve more with fewer resources. As an HSCN-accredited and trusted partner, we are well-positioned to support healthcare organisations in implementing the necessary changes to address the challenges they face.”
How we support the healthcare sector
At Nasstar, we understand the health and life sciences industries. Our healthcare cloud solutions are used by organisations and NHS Trusts all over the country, delivering impressive results and improving the overall patient journey. We have over 25 years’ experience in provisioning a variety of large-scale projects in the public sector.
With an integrated suite of services, we design, implement, and manage multi-cloud solutions, innovative communication tools and high-performance networking to help our customers deliver a better service.
From next-generation cloud services that deliver seamless and secure data access to leading collaboration suites that keep your teams communicating wherever they are, we provide tangible returns, intelligent insight, and the agility to evolve in line with market trends and patient demand.
Technologies can be time-consuming and difficult to implement across a dispersed and diverse workforce, which is why we focus on training, upskilling and real-time support. We’re not a partner who will deploy the technology and leave you to get on with it. From improving access to care and enhancing convenience to empowering patients and offering personalised care, we’re with you every step of the way.
Delivering a modern healthcare service
At Nasstar, we pride ourselves on delivering frictionless solutions that help you maximise your procurement options. Our specialised healthcare cloud managed services and solutions are valued by public sector organisations all over the country, including many healthcare organisations who utilise our services to gain transformative results and improved user experiences.
Sector expertise
Over 25 years of experience delivering tailored solutions meeting your cloud and connectivity priorities.
HSCN accreditation
We work with Fortinet technology and health industry experts to offer the best connectivity advice and guidance.
Extensive experience
Deployment of large-scale projects, managed SD-WAN, and secure cloud environments.
Proven results
Improving user journeys and experiences across healthcare services.
Strategic planning
We can assist in resource usage planning and the adoption of cyber security principles like Zero Trust Network Access.
Supporting the Health and Social Care Network
Designed to deliver better collaboration, the Health and Social Care Network (HSCN) aims to transform health and social care services by allowing organisations to access and share information more securely and efficiently.
As HSCN suppliers, we’ve helped many of our customers plan the best use of their resources to cater for multiple needs and projects. Whether it’s designing a robust network with built in diversity, SLA’s and failovers to provide 100% uptime or working with organisations to remove access issues so that healthcare professionals can focus on what really matters, we can help.
In addition, we work in lockstep with NHS England’s guidance for service providers around public cloud adoption and the use of internet access to consume services. Our connectivity solutions incorporate SD-WAN to provide a futureproof solution that securely connects users to applications, regardless of where they are hosted.
In short, we can work with you to find the best strategy and procurement option for your organisation’s unique HSCN requirements. Organisations can procure using the RM6116 Network Services 3 framework. Plus, to help facilitate collaborative and aggregated procurements, NHS Digital established the HSCN Access Services procurement framework, RM3825.
At Nasstar, we’re committed to making sure our processes and services are fit for a modern health service and we aim to exceed NHS Digital’s quality standards as an HSCN supplier. We’re also proud to be one of a small number of connectivity suppliers that have secured HSCN Stage 2 compliance status, so you can rest assured that you’re in safe hands
Our Frameworks
As an IT supplier to the public sector for more than 20 years, we currently operate under several procurement frameworks:
Our success stories
We’ve partnered with a range of healthcare organisations to design, build, migrate, and manage their solutions.
Gill Sanderson
Head of Digital Customer Operations at CNTW
“Rollouts of this scale would normally take three months or more, but Nasstar responded immediately and collaborated responsively, enabling us to offer virtual consultations just two weeks after lockdown started.
“By using Microsoft Azure, we have instantly scaled up the service across our 141 teams and over 3,000 staff. OneConsultation is also a key part of our service offering, enabling patients and staff to use it from anywhere providing expertise where and when it is needed.”
Nasstar: Healthcare Sector Specialist
FAQs
Managed IT services for healthcare refer to outsourced IT services which are handled by a third-party managed services provider (MSP), such as Nasstar. These services can include anything from IT operations and productivity solutions to help desk, data security, and cloud projects.
Cloud computing has many different use cases in healthcare, with more coming to fruition as healthcare organisations seek to implement digital transformation. The cloud offers several benefits for healthcare businesses and professionals, offering ease of access to internet services enabling everything from secure and efficient record keeping to streamlined patient care.
At Nasstar, our partnership with Microsoft and the Microsoft cloud offering for healthcare capabilities provides enhanced experiences and personalised care for healthcare organisations. It also focuses on developed workflow systems in care coordination, remote patient monitoring, and operational analytics. As always, our cloud is built on a foundation of security and compliance.
It was particularly prevalent during the COVID-19 pandemic where healthcare organisations were able to use the cloud to offer virtual consultations and online appointments. Without cloud computing, this would not have been possible, and many organisations have continued to offer this service since the pandemic.
Nasstar has supported several customers in the healthcare sector to deliver digital transformation. We’ve worked with our healthcare customers on everything from cloud services projects to connectivity solutions and collaboration tools.
For example, during the COVID-19 pandemic, we supported many healthcare organisations to enable remote working and virtual consultations. This included Midlands Partnership NHS Foundation Trust who worked with us to quickly implement our OneConsultation virtual consultation solution within 72 hours.
The Health and Social Care Network (HSCN) allows health care providers to access network connectivity from a variety of suppliers, including Nasstar. It replaced the N3 network in the National Health Service in England.
As HSCN suppliers, we are uniquely positioned to provide robust, secure, and reliable connectivity solutions for HSCN provided services.
At Nasstar, we offer a portfolio of service solutions that enable healthcare providers to focus on delivering a great service and experience to their patients. Our customers can choose from a variety of service components to tailor a solution that is specific to the requirements of the their organisation.
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