How long do you have to wait for answers?
Now we have moved to more remote ways of working, few of us can simply nudge a colleague to ask for help or advice in our work. If we need specific guidance, we may not know who to approach.
BUT THERE IS A SOLUTION
What are you waiting for?
Teams Chat Assist is a native app, enabling users to ask for help from internal experts via Teams Chat. Whether it’s providing support for a software roll-out, helping new employees find the org chart or solving legal queries, questions are answered in minutes. Managers have real-time visibility of conversations, and can jump in to help if needed. Customised answer templates and quick-response buttons are time-saving and efficient, and details of every chat are surfaced in Power BI reporting.
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