National Rail Enquiries - NREM Project

National Rail Enquiries (NRE) provides information on train times, routes, and fares to passengers travelling throughout the UK’s rail network.

CLIENT

National Rail Enquiries

INDUSTRY

Transport

SERVICE

Cloud

PARTNER

aws

The client

NREsinformationfeedsarepoweredbythreedifferentsourcesknownasKnowledgebase(KB),Darwin,andOnlineJourneyPlanner(OJP).

This case study can also be found over at Colibri Digital, part of The Nasstar Group.

The challenges

TheNREsolution,hostedonAWS,hasevolvedovermanyyearsandrequiredatechnicalrefresh.

This would provide up-to-date services and a fresh, progressive web application to replace the existing internal and public websites.

TISL engaged Nasstar as their trusted advisor to establish the infrastructure requirements for a new and improved NRE platform - a system that consists of two distinct tiers, the front-end and the back-end. 

Our goal

DesignanddeliverimprovedAWSinfrastructurefortheNationalRailEnquiryModernisationproject.

The outcome

Find out how our expertise could transform your organisation.

Enhanced reliability and resilience

By deploying a resilient architecture across two AWS availability zones, the solution ensures high availability and minimal downtime, maintaining service continuity even during potential disruptions.

Improved operational efficiency

With intelligent auto-scaling based on container metrics and serverless technology, the system dynamically adjusts to user demand, ensuring consistent performance and efficient resource utilisation.

Accelerated deployment and innovation

Terraform automation enables rapid provisioning and deployment of infrastructure, allowing new features and updates to be delivered quickly and consistently, improving time to market.

Stronger security and proactive monitoring

Integration with a central security hub and advanced monitoring tools, including CloudWatch, machine learning, and real-time analytics, ensures robust protection, early issue detection, and data-driven system optimisation.

What NRE has to say

"As a trusted partner to RDG, we engaged Nasstar early on in the design phase of the website upgrade. Nasstar was able to supply highly skilled resources to help us build the solution and offer advice and technical support throughout the development phase. Nasstar was able to adapt and respond to our changing needs as the rail industry moves around us! We continue to work with Nasstar through the next phases of the NRE Modernisation programme, and they will remain a key partner in our success."

Claire Smith

Senior Project Manager

Rail Delivery Group

National Rail Enquiry NREM Project | Nasstar | Nasstar