SunLife saw a need to update its legacy IT systems and embrace a full cloud-based digital refit to strengthen its infrastructure and provide customers with a more efficient and resilient service.
SunLife
By embracing a fully managed cloud-based infrastructure, we’ve ensured 99.99% uptime and robust cybersecurity compliance.
CLIENT
SunLife
INDUSTRY
Banking & FS
SERVICE
Cyber Security
The client
Withapproximatelyonemillioninsurancepoliciesstoreddigitallyandaraftofdigitalservicesnowbeingofferedtocustomers...
The challenges
SunLiferequiredrobustdatastorageandenterprise-levelsecurityprotectiontocomplywithFCAregulations.
Further, following its acquisition by Phoenix Group, SunLife also needed to migrate new employees onto its systems and undertake a major office move for the combined workforce, without impacting its service provision or underlying IT infrastructure.
'Our infrastructure integrates numerous partners and service providers, which creates some demanding technical requirements in terms of how we maintain the speed, scalability, resilience and security of our systems,' explained Justin Cole, Chief Operating Officer at SunLife.
'We needed an IT partner that we could trust to take control and manage our infrastructure, leaving us free to focus on adding value elsewhere. We needed a managed IT solution that just worked, providing us with a robust, secure platform on which to continue to grow the business.'
With data compliance, reliability, and continuity of SunLife’s IT systems essential to its infrastructure upgrade, SunLife turned to Nasstar for its proven technical capabilities and holistic approach to managed IT services.
Our goal
HelpaleadingfinancialorganisationadoptmanagedIT&cloud-basedservices.
The outcome
Find out how our expertise could transform your organisation.
Strengthened security and regulatory compliance
With Nasstar’s Cyber Security as a Service and Managed SIEM, SunLife benefits from enterprise-grade protection that meets strict FCA and GDPR requirements. Regular penetration testing ensures vulnerabilities are addressed, maintaining a high standard of security.
Improved operational efficiency
By outsourcing daily IT support and system oversight to Nasstar’s Fully Managed IT Service, SunLife’s internal teams can now focus on strategic initiatives, while proactive monitoring reduces downtime and enhances overall performance.
Resilient and cost-effective infrastructure
SunLife now operates on a flexible, cloud-based infrastructure that reduces costs while improving agility and resilience, supporting secure remote work and seamless collaboration across the organisation.
Ongoing system health and performance assurance
Nasstar’s unique 24/7 “Watchpoints” monitoring ensures continual maintenance and optimal system performance, helping SunLife maintain a stable and secure IT environment without manual oversight.
What SunLife has to say...
"It’s vital that we don’t get complacent with our security practices, so we also use a third-party penetration tester to analyse our systems and see how they perform under potential attacks. We were able to mitigate all simulated threats, giving us peace of mind and emphasising why it was such a good decision to partner with Nasstar."
Justin Cole
Chief Operating Officer
•SunLife