The migration of the Infobright-based reporting database from a hosted EC2 instance to an AWS Aurora MySQL serverless instance removed the instance, OS, and database risks. This move also reduced expenditure since serverless models only generate costs while in use.
LSM underpins National Rail’s Ticket on Departure offering which allows customers to purchase a ticket online or through a 3rd party in advance of travel, and then collect the ticket at their convenience.
One of the core parts of the LSM service is a reconciliation process that compares ticket sales with ticket issues. This process provides key information to RSP and its retailers, allowing them to calculate profit and loss from ticket sales.