The legal sector has seen momentous change over the last few years, presenting law firms with a series of challenges and opportunities. From the adoption of legal technology and AI tools to remote working and smart contract utilisation, the legal sector is in the midst of a technological revolution.
These changes, coupled with IT support for law firms, offer significant opportunities for law firms to be at the forefront of innovation. What's clear is that legal businesses need a digital transformation strategy that delivers greater efficiencies, while keeping up with increasingly complex regulatory requirements, client requirements, and a globalised landscape.
Legal professionals need to transform how their legal services are delivered, adapting their business models to offer a broader range of expertise while ensuring they are protected from ever-evolving data breaches and theft. To do this, law firms need to combine their legal expertise with market-leading technology, specialist consulting capabilities and scale delivery that enables growth and improves client trust.
With Alternative Legal Services Providers (ALSPs), freelance lawyers and modern law firms all competing with traditional legal practices, as well as increased pressure from hackers targeting law firm data, it’s vital that legal professionals advance their technological capabilities to not only stay competitive, but get ahead of the game.
Julian Mallett
Head of Architecture at Nasstar
“The legal sector is already a complex place, and when you combine that with technological advancements, evolving client demands and regulatory considerations, it can be overwhelming. At Nasstar, we take pride in keeping on top of these opportunities for our legal clients. We have a wealth of experience in the legal sector, enabling us to direct and guide you through the entire process of digital transformation.”
How we support the legal and professional sector
At Nasstar, we understand the importance of exceeding your clients’ expectations and positioning yourselves as a modern and innovative law firm. While there is a plethora of IT companies that can provide IT support for law firms, not all providers can implement end-to-end solutions that deliver against your strategic objectives while combatting industry-specific challenges and regulations. But we can.
Our teams can work with you in a way that best suits your needs. Whether you need a professional services consultancy partner to ensure your technology strategy meets market demands, improves efficiencies and delivers a better client experience, or you’re looking for a well-rounded technology partner to direct your digital transformation from start to finish.
We offer a range of managed IT services for law firms, each designed to support you in the way you need them to, with next-generation cloud consultancy, proactive monitoring, advanced threat protection, identity & access management, PCI-DSS solutions, application modernisation and cloud security all available where required.
Whether you’re looking to enable secure remote working with a cloud migration project, gain competitive advantage by investing in AI and data analytics or you’re keen to attract the best talent by maximising opportunities with new technologies and working processes, Nasstar's specialist IT support for law firms can help.
Using technology to your advantage
With knowledge across all major cloud platforms and specialist IT solutions for the legal sector, Nasstar’s experts can provide customised solutions that are tailored to your specific needs.
Cloud advisory
Transforming your business with next-generation services
Proactive security solutions
Protecting your and your clients’ sensitive information
Next-level connectivity
Improving connections to deliver reliability and scalability
Innovative Automation
Speeding up document analysis and enabling faster business processes
Data engineering
Delivering insights and analysing data for personalised services
Artificial Intelligence
Providing faster and more efficient due diligence, contract analytics, and chatbots for legal advice
Our success stories
We’ve partnered with a range of law firms to design, build, migrate, and manage their solutions, each benefitting from our specialist IT support for legal firms.
Nathan Hayes
IT Director at Osborne Clarke
“Nasstars experience in not only the solution we required but also in dealing with the stringent rules within the legal sector, was a key part of our decision-making process. Nasstar had a "test and learn" approach to the implementation, which meant that we could be certain the solution would meet all our expectations before deploying it further. The goal was to make the end-user experience for our fee earners as slick and as easy as possible, and I am delighted to say that so far this has been very successfully achieved.”
Frequently Asked Questions
Specialist IT support for legal firms is vital for the running of a successful legal business. With solicitors accessing sensitive information and documents every day, sometimes on the go, it’s critical that specialist IT support for the legal sector is in place to provide the best cloud solutions so documents can be accessed anywhere, anytime, and importantly, securely.
Additionally, specialist IT support for the legal sector can ensure a law firm’s technological demands are met, data is secured, and compliance is adhered to.
The legal sector is a common target for cybercriminals, which makes data security the number one IT challenge across the industry. Some other IT issues that law firms could come across include meeting compliance regulations, enabling remote working, managing legal hold of electronically stored information (ESI), and upgrading legacy IT systems.
While many law firms have moved to digital-first solutions, some are still held back by legacy IT and old technology which can make it difficult to keep pace with the competition. This is often combined with resistance to change which can make it difficult to implement new technology solutions quickly. This is why having specialist IT support for the legal sector is so critical.
There are many different ways that law firms can use technology to their advantage, from automating mundane tasks with AI and automation tools to embracing cloud solutions for remote working. Using specialist managed IT services for law firms with a partner who has experience in this industry can ensure any solutions you are implementing have been tailored to your unique needs.
Artificial intelligence can be used to effectively implement document analysis, enabling you to speed up the time it takes to process lengthy documents and contracts. It can also be used for contract analytics, providing you with the data you need to enhance your processes and improve the experience for your clients. AI chatbots are also effective for legal teams, offering a speedy way to deliver legal advice both to your clients and internal teams who need to access information more quickly.
At Nasstar, we understand the importance of cyber security in the legal sector. Our cloud and IT solutions can effectively assist with data security and client confidentiality in a number of ways. We can help you securely label data to ensure correct classification and provide conditional access to applications and data based on zero trust principles. Our teams can also implement data encryption and disaster recovery tools and processes to ensure fast and efficient data recovery in the event of a ransomware attack.
IT support for solicitors in the legal sector can often be more complex than general IT support and solutions, which is the key differentiator. Security and compliance make access to systems and data for management of infrastructure a key consideration in the legal sector.
Appropriate processes, roles, and conditions for access must be agreed and implemented to maintain client data confidentiality. While security and compliance are prevalent in other industries, these are the key differentiators for IT support in the legal sector.
Safeguarding legal documents and case files is of the utmost importance in the legal sector, which means data backup and disaster recovery processes are imperative. At Nasstar, we can architect and deliver public cloud platform solutions that have business continuity and disaster recovery processes built in to allow data to be stored and recovered rapidly and accurately.
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