The move to embrace different ways of working is not new. What’s changed is the context.
In response to the rapidly shifting backdrop of COVID-19 there is little alternative but to modify how we work. And as we move towards a brighter future, it is clear that our professional lives are unlikely to look the same again.
The new normal
Doing things differently – from enabling remote working to adopting entirely virtual operating models – is essential to business continuity and success. Get it right, and this change can be transformational. Get it wrong, and you could face a raft of connectivity, communication, and compliance problems.
We help you address these key operational challenges and successfully adopt the ways of working best suited to your business needs in these uncertain times – securely, swiftly and at scale.
During the current COVID crisis, Animal Friends have continued to work closely with Nasstar, not only ensuring that we can deliver BAU and in-flight projects on time, and on budget, but also embark on new technological initiatives. The technology that Nasstar have implemented for us, particularly the omni-channel Contact Centre has ensured that we are able to continue to service our customers to the same high standards as if we were in the office.