Contact us & Portals

Previously KCOM National Business customer and partner portals

Call us on 0345 122 4222

Customer Services

0345 122 4222 option 3
customer.services@nasstar.com

Network Operations Centre (Broadband, Domains, Hosting)

0345 122 4222 option 1
help@nasstar.com

Network Operations Centre (Voice, Ethernet)

0800 138 4858 option 1
networksupport@nasstar.com

Provisioning (Broadband, Voice & Porting)

BROADBAND
0345 122 4222 option 3
nasstarbroadband.provisioning

VOICE
0800 138 4858 option 3
nasstarprovisioning@nasstar.com

PORTING
0800 138 4858 option 4
nasstar.porting@nasstar.com

Provisioning (Connectivity)

BUSINESS PROVISIONING
0330 313 0800
businessprovisioning@nasstar.com

LEASED LINES
0330 313 0800
connectivity@nasstar.com

Cease & Billing

BROADBAND
cancellations@nasstar.com

VOICE
ceaseandbillingteam.wakefield@nasstar.com

LEASED LINES
connectivity.ceases@nasstar.com

MANAGED WAN
managedwanceases@nasstar.com